Pay an invoice

Pay an invoice online from Suffolk County Council using a credit or debit card. It will take about 5 minutes to complete.

There is a scheduled maintenance on our payment systems on the 3rd Sunday of every month between 4:30am and 6:30am.

On Sunday 19 April 2026 there is extended maintenance window from 1:30am to 6:30am.

You'll need:

invoice number (shown on the invoice)
name shown on the invoice
a credit or debit card (we cannot accept American Express (AMEX) or Diners Club cards)

You can pay for:

Home care or Residential care
County farm rents or Property rents
SCC invoices

There may be a short delay in invoices being available to pay online once they are issued. If, after entering the invoice details, you get an invalid account error message, please try again the following working day. If you still experience problems, please contact our Customer Service team on 0345 606 6067.

Please note: Once your payment has been made online, your invoice balance will be updated the next working day.

We recommend you do not use Internet Explorer (IE) to access this service, as some features may not work using that browser.

Some web browsers do not support online payments. Check if you need to update your browser.

You can also pay by using our Automated Telephone Payment line on 0800 090 2911.

Pay an invoice

Our online services are safe to use. You can read our online service safety page to find out more about the security of our websites, online forms and portals.

Paying for other services

Below is a list of services that are not paid for here. Click on the service below to find out how to pay: