Check if you're eligible for a home fire safety visit

How to meet the criteria to book a home fire safety visit carried out by a Suffolk Fire and Rescue Service prevention practitioner or local operational firefighters.

If you have immediate serious concerns regarding the safety of an individual, please call 01473 260588 for advice. If you cannot contact us by phone, please email instead.

What happens during a Home Fire Safety Visit

Home Fire Safety Visits are based upon a person-centred approach taking into account personal factors including physical health, mental health and behavioural factors, including smoking, medication use and substance use.

During a Home Fire Safety Visit to your property (or the property of the person you're making a referral on behalf of), a prevention practitioner or a firefighter will discuss:

  • home fire detection (smoke and heat)
  • fire safety in the home (kitchen, candles and escape planning)
  • assistive technology
  • fires and heaters (safer heating)
  • hoarding and clutter
  • arson/deliberate fires
  • smoking-related fires
  • medicines and medical devices
  • electrical safety
  • carbon monoxide advice

Check if you're eligible for a Home Fire Safety Visit

The Safelincs form is exclusively designed for Home Fire Safety Visit Referrals.

It should not be used for schools visits, talks or reporting faulty alarms fitted by Suffolk Fire and Rescue.

For assistance regarding these matters, please contact us on 01473 260588 or email us at

This easy-to-follow home fire safety check has been developed through a partnership between the National Fire Chiefs Council (NFCC), Fire Kills and Safelincs. It will take you through your home one room at a time and the simple questions will help you spot fire risks as you go around your home.

The tool will offer tips and advice on the steps you can take to reduce those risks. At the end, you will receive a personalised fire safety action plan to help keep you and your household safe from fire.

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