You can read Suffolk County Council's statement on our website.
![Councillor Peter Gould](/image-library/peter-gould-ws-hr-1.xb6cb8b20.jpg?width=470&height=256&fit=crop&quality=75&format=webp)
You can read Suffolk County Council's statement on our website.
Report faulty/damaged permanent traffic signals or issues relating to traffic signal-controlled crossings using the numbers below.
Call 0800 298 6815 to report directly to Swarco between 8am and 4pm.
Outside of these hours, please call 0345 603 1433.
To report a different highways-related issue, visit Report a highways issue.
Please have the following information available:
Repair of signals is prioritised based on the type of fault to make sure that any fault that causes immediate danger is dealt with first. For example, a red light that isn't working.
Problems with temporary traffic lights, for example, where there are roadworks in progress, should be reported using the emergency contact details supplied at the site.
The contact details are normally published on the generator for the temporary traffic lights.