School penalty notices and how to pay

Information about penalty notices issued by Suffolk County Council for your child's unauthorised absence from school and how to pay online.

There is a scheduled maintenance on our payment systems on the third Sunday of every month between 4:30am and 6:30am.

Please do not make any payments during this time.

The Department for Education introduced a new national framework from 19 August 2024 which will mean all councils have the same rules in place for when they need to consider a fine.

Staff working in children and young people’s services will always aim to work with schools and parent/carers to provide support to help you improve your child’s attendance first, but if this isn’t effective, including where parents do not engage with the offered support or the absence is for unauthorised term time holiday, parents may face paying a penalty notice.

School fixed penalty notices are aimed at reducing the levels of unauthorised absence from school. They are mainly used as a measure to address attendance problems at an early stage before they are entrenched.

Section 23 of the Anti-Social Behaviour Act 2003 empowers designated local authority (LA) officers and the police to issue penalty notices in cases of unauthorised absence from school.

Penalty notices supplement the existing sanctions to enforce attendance at school currently available under Section 444 of the Education Act 1996 and Section 36 of the Children Act 1989.

The national framework means all schools will be required to consider a fine when a child has missed 10 or more sessions (5 days) for unauthorised reasons, with a limit of 2 penalty notices issued in a rolling 3 year period. A 3rd or subsequent offence within 3 year period may result in prosecution.

You can pay with a debit or credit card.

Details of other payment arrangements are included on the penalty notice.

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