Winter Matters

Tips and advice to help you and your loved ones look after your money, health and wellbeing and safety during the colder months.
A group of council workers with the logo: Your matters this winter; money, safety, environment, journey and health and wellbeing.

Being prepared for Winter Matters. We have brought together a range of tips and advice to support you and your family, as well as information to keep you up to date with what is happening in Suffolk this winter.

Your Money Matters

Cost of Living

The Cost of living is a big issue for people in Suffolk right now.

We have a range of advice for households, businesses and charitable organisations as well as ways people can offer support.

A directory of Cost of Living Support in Suffolk can be found on Suffolk Infolink.

Visit our Cost of Living Support page to find out more.

Local Welfare Assistance Scheme (LWAS)

Suffolk County Council offers financial support for those experiencing financial hardship, through the Local Welfare Assistance Scheme.

This could mean you are struggling to afford the basics, such as food, heating, clothing and fuel, or to pay your household bills.

To find out whether you are eligible for support and to make an application, please visit the Local Welfare Assistance Scheme webpage.

Keeping Warm 

The Warm Homes Suffolk programme helps Suffolk residents to make it cheaper to heat their homes through various energy efficiency measures

Specific support is available through Warm Homes Suffolk for pre-payment meter customers.

Pre-payment meter customers who would like support with their energy bills can contact prepay@eastsuffolk.gov.uk to find out more, or call Prepay West 07769 365796 or Prepay East 07769 366229.

The support covers the whole of Suffolk and is available for all residents, whether they are in social housing, council tenants, owner occupiers or private renters. Find out more about pre-pay energy meter support.