Report a highways issue

Our Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports. 

Do not report a highways problem online if:

• it poses an immediate danger to public safety - call 0345 606 6171. Read more about Highways Emergencies
• it’s on a trunk road in Suffolk - call the National Highways Information Line on 0300 123 5000
• it's on a private road

Problems you can report with the Highways Reporting Tool

For instructions on how to report using the Highways Reporting Tool, click on the relevant issue below:

• Blocked drain
• Bridge or highway structure
• Cycle lanes or tracks
• Drain-manhole cover
• Debris, weeds or mud on the road
• Flooding on a road or pavement
• Heavy goods vehicle incident
• Grass cutting
• Lit sign or bollard
• Missing or damaged barriers or guardrails
• Missing or faded road markings
• Obscured, missing or damaged sign
• Pothole
• Pavement defect
• Public right of way
• Street light
• Traffic signal or pedestrian crossing
• Tree or hedge affecting the highway

By using the Highways Reporting Tool, you're agreeing to our terms of use.

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