You can read our statement on suffolk.gov.uk.


You can read our statement on suffolk.gov.uk.
Before you contact us, please consider using our website to find the information or services you need.
You can use our site search or navigation menu to find report, apply and pay options.
If you need to, you can contact us by live chat, email or phone.
You can contact Customer Service quickly and easily using live chat.
Live chat is available from 9:30am to 4:30pm, Monday to Friday.
If you navigate away from this page any live chat you've started will close.
You can email us at customer.services@suffolk.gov.uk.
We may take up to 5 working days to respond to your email.
In exceptional cases it may take longer before you receive a response.
You can open the contact details below to speak to Customer Service by phone.
You can phone us on 0345 600 0659.
The phone line is open Monday to Friday, 8:30am to 5:30pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about bus passes and public transport.
You can phone us on 0345 606 6067.
The phone line is open Monday to Friday, 8:30am to 5:30pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about our council and democracy in Suffolk.
You can phone us on 0345 266 1821.
The phone line is open Monday to Friday, 9am to 5pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about feedback and complaints.
You can phone us on 01473 260588.
The phone line is open Monday to Thursday, 9am to 5pm and Friday, 9am to 4pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about Suffolk Fire and Rescue.
You can call our Automated Telephone Payment line on 0800 090 2911.
This line is open 24 hours a day.
You may be able to find the information and services you need online. Find out more about paying an invoice.
You can phone us on 0345 606 6067.
The phone line is open Monday to Friday, 8:30am to 5:30pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about planning, waste and environment.
You can phone us on 0345 606 6067.
The phone line is open Monday to Friday, 8:30am to 5:30pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more from our Healthy Suffolk website.
You can phone us on 0345 606 6171.
The phone line is open Monday to Friday, 8:30am to 5:30pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about roads, pavements and rights of way in Suffolk (Highways).
You can phone us on 0345 600 0981.
The phone line is open Monday to Friday, 8:30am to 5:30am (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about school admissions.
You can phone us on 0808 223 1133.
The phone line is open Monday to Friday, 8:30am to 5:30pm (excluding Bank Holidays).
You may be able to find the information and services you need online. Find out more about Suffolk Trading Standards.