Keyworker Function

We are a team of Health and Social Care professionals called Transforming Care Navigators who have experience of working with children and young people with Learning Disabilities and Autism. We are passionate about listening to children, young people and their families, promoting their voice and helping them remain healthy and safe at home and in their community. 

To be eligible for Navigator support, you must be aged 25 or under and have a diagnosis of a learning disability, autism or both. You must also be in a specialist hospital or at risk of hospital admission and will be on the dynamic support register. 

A Navigator will work with you to get to know what is important to you and to understand what you might need support with. 

We will talk about what is happening. We will ask

• What and who is important to you
• What is working well
• What is not working well
• What you want to happen

We will only talk to you about what you are comfortable with. We will be led by you and respect your space. Your consent is always important to us, we will always ask you to agree to continue. 

If you want to, we can work together to start your individualised Action Plan. We would like to talk to the people who are important to you and get their input. We will get your consent before speaking to anyone. 

We will agree with you when to meet. This is usually weekly. 

A Navigator will make sure you are listened to and involved in decisions about your care and treatment. 

Navigators will keep you at the centre of decision making so that decisions will be made with you, not for you. 

Navigators will not replace anyone who supports you now. 

If you think a Transforming Care Navigator can help you or your family, speak to your Social Worker or Mental Health Worker who can make a referral to the Key Worker Function or you can contact us at:

Email: keyworkerfunctionteam@suffolk.gov.uk.

Tel: 0345 2667675.

Please click on the links below for some useful resources and information:

National Development Team for Inclusion : "It's Not Rocket Science" 

National Development Team for Inclusion: Autism Programme

Council for Disabled Children: These are our children

We welcome your feedback on the service that you have received so that we can consider what improvements we can make to our service. You can provide feedback by clicking on the button below.