You can read Suffolk County Council's statement on our website.
![Councillor Peter Gould](/image-library/peter-gould-ws-hr-1.xb6cb8b20.jpg?width=470&height=256&fit=crop&quality=75&format=webp)
You can read Suffolk County Council's statement on our website.
For Local Authority (LA) maintained schools only.
The Base SIMS service covers the cost of the SIMS.net and FMS licence. It's a basic service for schools.
Support is provided via email or telephone from the SIMS Support team at Suffolk County Council.
You'll receive:
For Local Authority (LA) maintained schools who already have the Base SIMS service.
You'll receive the benefits of the base SIMS service, and:
For LA maintained schools only who already have the Base SIMS service.
The dinner money licence is an additional module within the SIMS software and provides an easy to use solution to manage and report on school meals efficiently.
You can record, monitor and share pupil meal choices and track the financial aspects automatically.
There is an annual maintenance charge for this module.
For academies and free schools who've already purchased a SIMS.net licence directly from the supplier.
You'll receive:
If you are part of a multi-agency trust and are looking for a solution to cover all your academies talk to us about your requirements. Call the IT Service Desk on 01473 265555 or email itservicedesk@suffolk.gov.uk
When buying into this service please inform ESS that Suffolk County Council will be your SIMS Support unit so we can ensure a smooth transition to your services.
This service is purchased annually by schools on 1 April for 12 months. In order to withdraw from this service, you must provide in writing no less than 4 months’ notice before the renewal date, no refunds will be given for the remainder of the service. Please ensure a new supplier will be in place from 1 April, schools cannot be added once removed from the annual return.
For schools converting to an academy, you do not need to provide written notice to withdraw from this service. However, you will not be entitled to a refund unless a SIMS licence has been purchased directly from ESS.
To withdraw from this service, please provide in writing no less than 6 months’ notice. If you have paid annually from 1 April, you will be entitled to a refund for the remainder of the service.
If you are a school converting to an academy 6 months’ notice does not apply, please inform us as soon as possible so we can discuss your requirements after conversion. A refund for the remainder of the service will be applied.
To withdraw from this service, please provide in writing no less than 6 months’ notice.
If you have paid annually from 1 September, you will be entitled to a refund for the remainder of the service.
Local Authority (LA) maintained schools who buy a Enhanced SIMS service can order hardware from our IT service.
You can order:
Find advice or technical support relating to SIMS in a list of frequently asked questions.
For further information about our products call the IT Service Desk on 01473 265555 or email itservicedesk@suffolk.gov.uk.