Suffolk Adult Care Portal

You can use the Suffolk Adult Care Portal to manage your social care relationship with Suffolk County Council.

What is the Portal?

The Suffolk Adult Care Portal is a secure space where you can:

  • complete and submit social care forms
  • get in touch with the people who work with you
  • see and manage relevant parts of your social care record 

This means you have more control over your care. You can access information related to your record in one central place whenever you want.

You'll need to register for a basic portal account in order to submit forms on the portal.

Once you have a basic account, you can then choose to request access to a verified portal account.

Registering for a basic portal account is quicker and easier than contacting us by phone. 

Your information in the portal is stored securely in-line with our organisational privacy notices.

Contact us

Find out how to contact Customer First quickly and securely using live chat.

You can also find options to help yourself online, and phone us if needed.