Community Information

Suffolk Information Partnership

About the Suffolk Information Partnership (SIP)

The Suffolk Information Partnership, or SIP is a network of organisations supporting people in Suffolk with information and services around care, health and wellbeing.

The SIP includes statutory, voluntary and independent sector organisations that offer information and advice and deliver services to support people in Suffolk.

The aim of the Partnership is to work together to provide clear, consistent, quality information to customers and a seamless journey for those needing to access services.

The Warm Handover Referral Scheme

The Suffolk Information Partnership manages a secure, online referral process to support vulnerable customers and clients and help them access services that they may not be able to on their own: Warm Handover Referrals.

If an individual would like to be referred to organisations in the Scheme, or a professional feels it is in their best interests, their personal details and support needs can be safely and swiftly passed on to partner organisations who will get in touch with the client to offer support. This means that the client only needs to tell their story once. The process is underpinned by an Information Sharing Agreement that outlines the data protection responsibilities of each partner, and a Privacy Statement.

Further information about the Suffolk Information Partnership

Visit the Suffolk Information Partnership website to find out more, including a list of partner organisations, how to join, and dates of meetings.

Suffolk InfoLink

Community Information in Suffolk

Good information about local communities is vital for people to engage and support each other. Suffolk InfoLink lists thousands of services, activities, clubs and societies in Suffolk.

Information is grouped into four key areas: 

• Help for adults with local advice, services and organisations to help you live independently
• Emotional Wellbeing and Mental Health information, advice, and support services
• Suffolk Local Offer for children and young people with special educational needs or disabilities (SEND)
• Families and Community directory of childcare, local groups, organisations, and activities

As well as events and activities, Suffolk InfoLink lists community assets and services such as halls for hire, care homes and children’s centres, and all Suffolk state schools and town and parish councils.

Is your organisation on Suffolk InfoLink?

Organisations manage their own records on InfoLink; it is the community’s information. Sharing information about your group helps your community to be stronger. It is easier for people to find your group through search engines like Google if you have a record on InfoLink. All community groups are welcome.

Adding and updating a record is a simple process - register with your email, and then sign in to update your record as often as you want. For guidance, see InfoLink Help.

How Suffolk InfoLink can help you

It is easy to provide information from InfoLink focused on a specific area or subject/audience, for instance;

• This is a list of all the records arranged by distance from Lowestoft: InfoLink by Lowestoft
• This is a list of organisations in the Felixstowe area: InfoLink in Felixstowe
• These are groups offering support for older people: InfoLink for older people

Anyone can add links like these to their webpage - ideal for town and village websites.

We can provide mailing lists of organisations in your area for community events or consultations.

If you need to signpost or map services or activity in your area, identify gaps in provision, or communicate with local groups, please talk to the InfoLink team.

Further information

For information about how InfoLink is managed, see About InfoLink.

Please get in touch with the InfoLink team with any questions, feedback or comments, by email at infolink@suffolk.gov.uk, or phone on 01473 265265.