Key information on school attendance
A full-time education suitable for their age, aptitude, and ability must be provided to all children of compulsory school age (5–16 years) by law. Parents are required to ensure that their children attend school on a regular basis and on time during term time.
Your child can only miss school if:
- They are too ill to attend.
- The absence has been authorised by the school.
Please get in touch with your child's school if you have any queries or worries about their attendance.
Refusing to attend school
There could be a number of reasons why your child may not want to attend school, including feelings of anxiety, loss of motivation and a negative perception of school.
Attendance at school is vital for a child's ability to learn, develop and achieve.
Information and Advice and useful self-help resources
Find a list of schools, school attendances, school meals, school transport, term dates and how to apply for a primary or secondary school place in Suffolk on this link: Schools (Suffolk County Council)
Some helpful sources of information, advice and self-help are:
Getting local help with Attending School
If you or your child have any concerns that'll prevent school attendance, please contact us. We offer advice and support to allow your child to attend school as normal. Webchat is the quickest and easiest way to contact us.
You can also contact Customer Services on 0345 606 6172 or at schoolattendance@suffolk.gov.uk. Customer Services will forward your concerns on to the Attendance Team who'll contact you.
Support available in your local area
