Deferred payment agreements
A deferred payment agreement allows you to use the value of your home to pay for care in a residential or nursing care home or extra care housing.
Find out if you could be eligible to apply for a deferred payment agreement.
Under £23,250 in savings and capital
You may be eligible for help towards the cost of your care if your savings and capital (are under £23,250).
You can estimate care costs for yourself or on behalf of someone else with our care cost calculator.
Personal budget
If you're eligible to receive money from the council, you can manage your money and services through a personal budget. This is the money allocated by us to help meet your care and support needs.
You'll be asked to fill out a financial declaration form (AF1) to assess how much you will have to pay towards your personal budget.
You can arrange the money in your personal budget through a direct payment, or to be managed by the council.
If your financial circumstances change, please contact Customer First on 0345 2660072.
If you think you're eligible for money from the council, read about how adult social care works.
Pay an invoice to the council
You can pay a Suffolk County Council invoice online or by direct debit.
Pay online
Find out how to pay a Suffolk County Council care invoice online.
Pay by direct debit
You can pay your four-weekly invoices for Home Care by direct debit. It’s a free and easy way to pay and means you don't need to remember to make payments.
You'll still receive an invoice (for information) which will give details of when the payment will be taken from your bank account.
Complete a direct debit mandate (PDF, 118KB) and send to the address on the form.
If you have any queries about paying by direct debit, call us on 01473 265611.
