We are required to complete regular audits, asking a number of breastfeeding and formula feeding mothers about their views and experiences of the care and service they have received during their pregnancies and since the birth of their babies.
You may be contacted by one of our staff and we would be very grateful if you would be prepared to answer some questions taking around 30 to 40 minutes, at a time that is convenient to you. We wish to reassure you that the information you provide will be treated confidentially and will remain anonymous with no personal information recorded.
We use the Smart Survey method and will add the general locality in which you live (e.g. Ipswich, West Suffolk etc), your baby’s age in weeks, if you have any other children and your feeding method. We will be talking to mothers across Suffolk and use all the answers together to identify what is working well and what we could do better.
The staff member who contacts you may be a Health Visitor, Community Staff Nurse, Healthy Child Practitioner or Infant Feeding Coordinator employed by Suffolk County Council. Please note we will only share specific information with statutory agencies, if you or your baby need urgent help or are in danger.
We will value your help and contribution to this stage of our accreditation and will use the insight we gain to improve and enhance the care and support we provide to Suffolk families.
Please click on this link for details of how the Baby Friendly Initiative helps to support parents.