Dementia

Find support to manage dementia and memory loss, including information about living at home, caring for someone and legal matters.
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What is dementia?

Dementia causes the brain to deteriorate more quickly than the usual ageing process. Even though it often affects older people, it's important to know that dementia is not a normal part of getting older, and can also affect younger people.

People with dementia experience the condition in different ways. One of the most common symptoms is memory loss. The NHS gives more information about the symptoms of dementia.

Having dementia can have a significant impact on a person and their family and friends. Whether you have dementia yourself, or you're caring for someone who does, it's important to look after yourself, find support and plan for the future.

Getting support

National dementia support

Alzheimer's society logo

Alzheimer’s Society national dementia support line dementia support line | Alzheimer's Society

This service available to anyone affected by dementia on 0333 150 3456. The support line’s opening hours are:

  • Monday to Wednesday 9am – 8pm
  • Thursday and Friday 9am -5pm
  • Saturday and Sunday 10am – 4pm

*Calls are charged at standard local rate

Additionally, the Alzheimer’s Society website offers a comprehensive range of information about various forms of dementia, along with dementia talking point – a free online community where anyone affected by dementia can receive peer support.

Suffolk Dementia Support Services

In addition to the above, the following two services are commissioned in Suffolk.

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Ipswich, East and West Suffolk – Shaftesbury Suffolk memory and dementia support

  • Launched from 1 April 2025 – initially accepting professional referrals, and prioritising a response to those currently receiving support from a dementia advisor or already waiting for support
  • Based in Stowmarket with a new, free, local helpline will be available to the public from 2 June 2025
  • Enquiries: Suffolkmemorysupport@shaftesburygroup.org
Alzheimer's society logo

Waveney – Norfolk and Waveney dementia support service

Dementia support groups

There are many organisations and services which support people with dementia, their families and family carers in Suffolk, including:

Dementia Friends

Dementia Friends logo

Dementia Friends can get involved with things like volunteering, campaigning or wearing a badge to raise awareness. Why don't you be a Dementia Friend for Suffolk?

Dementia action alliances in Suffolk are local groups who are working to create dementia-friendly communities, aiming to create a more inclusive environment for people with dementia.

Information and advice for people affected by dementia